8c77's Privacy Policy

Introduction

8c77 ("we", "our", "platform") provides a trusted and secure online gaming service for players in Bangladesh. Your personal privacy is very important to us. This policy will inform you what information we collect, for what purpose, and how we keep that information secure when you visit the 8c77.lat website or use our services.

By using our services, you will be considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

What Information We Collect

2.1 Information You Provide

When you create an account on 8c77 or use our services, we collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and contact details
• Preferred username and password (stored in encrypted form)
• Payment-related information — such as bKash or Nagad number, Rocket account number, or bank account details
• Copies of documents required for identity verification (national ID card or passport)
• Records of communication with the support team

2.2 Automatically Collected Information

When you access the site, our system automatically collects certain technical information:

• IP address and device identity (device ID, operating system)
• Browser type and version
• Logs of your activity on the site — which pages you visited, how long you stayed, etc.
• Data collected from cookies and similar tracking technologies
• Referral source (where you came from when you arrived at our site)

2.3 Transaction Information

We securely store complete records of deposits, withdrawals, and every gaming activity. This information is used to ensure responsible gaming and to comply with applicable financial regulations.

The Purpose of Using Information

8c77 uses your information only for specific and legitimate purposes. These include:

3.1 Account Management and Service Delivery

Your information is needed to create and manage your account and to provide you with gaming services. This includes processing transactions, awarding bonuses, and maintaining your account history.

3.2 Identity Verification and Fraud Prevention

We ensure that only those aged 21 or above are operating accounts on our platform. At the same time, strict measures are taken against unauthorized transactions, identity fraud, and money laundering.

3.3 Customer Support

When you contact us via live chat or email ([email protected]), your account information is used to resolve your issue quickly and effectively.

3.4 Responsible Gaming

Your gaming activity is monitored so that any problematic behavior can be identified and you can be given timely support.

3.5 Service Improvement

Analytical data is used to further improve user experience, provide new features, and identify and resolve technical issues.

3.6 Marketing Communications

Subject to your consent, we may inform you about promotional offers and updates. You can unsubscribe from such communications at any time.

Information Sharing Policy

8c77 never sells your personal information to third parties. However, information may be shared with selected parties in the following limited circumstances:

• Payment processors: The minimum information necessary to process bKash, Nagad, Rocket, or bank transfer transactions is shared with the relevant financial institution.
• Technology service providers: Technology partners engaged in operating and securing the site work under strict confidentiality agreements.
• Legal obligations: Information may be provided when required to comply with a court order or a lawful directive from a competent authority.
• Fraud investigations: Information may be provided to relevant authorities to assist in investigations of money laundering or fraud.

Information Security Measures

8c77 uses industry-standard security technology to protect your information:

5.1 Encryption Technology

Our site uses SSL (Secure Sockets Layer) encryption technology. As a result, all information exchanged between your browser and our servers remains fully encrypted.

5.2 Access Control

Only authorized staff can access your personal information, and only on a need-to-know basis. All staff are required to follow strict confidentiality policies.

5.3 Password Protection

Your password is never stored in plain readable form. It is secured using a one-way hashing algorithm.

5.4 Regular Security Reviews

The security of our systems is regularly tested and evaluated so that any vulnerabilities can be identified and resolved promptly.

Cookies and Tracking Technology

8c77 uses cookies and similar technologies to improve your experience using the site. Cookies are small data files stored on your device.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as maintaining login sessions and verifying security.

6.2 Functional Cookies

These cookies are used to remember your preferred language, game, or interface settings, so you do not have to set them up again each time.

6.3 Analytical Cookies

Analytical cookies are collected to understand which parts of the site are used most and to improve the quality of the service. This data is processed in aggregate form and does not directly identify any individual.

You can disable most cookies by changing your browser settings, but this may affect some functionality of the site.

Data Retention Period

We retain your information only for as long as necessary to fulfil the purpose for which it was collected or as required to meet legal obligations.

• Account information: For as long as the account is active and for a reasonable period after it is closed.
• Financial transaction records: For the period specified under applicable financial regulations.
• Support communications: For a reasonable period for dispute resolution and service quality improvement.
• Technical logs: For a limited period for security and service monitoring.

Once the specified period has ended, your information is securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: If there is any error in your information, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, however some information may need to be retained due to legal obligations.
• Right to object to processing: You may object to your information being used for marketing purposes.
• Right to data portability: Where applicable, you may request a copy of your information.

To exercise these rights, contact us via live chat or at [email protected]. Our 24/7 support team will assist you in both Bengali and English.

Protection of Children and Minors

8c77's services are for those aged 21 or above only. We do not intentionally collect any information from minors or allow them to use our services.

If we become aware that a minor has created an account on our platform, that account will be closed immediately and all related information will be deleted. If you are aware of a minor's account, please contact us.

Policy Changes and Updates

8c77 reserves the right to change or update this privacy policy as needed. Before any significant changes take effect, we will notify you in the following ways:

• Displaying a notice in a prominent place on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of this page

If you continue to use our services after the updated policy takes effect, you will be considered to have accepted the updated policy. Therefore, it is recommended that you review this page regularly.

International Data Transfer

8c77's infrastructure may be located in various countries. If your information needs to be transferred outside Bangladesh, we ensure that such transfer is conducted under appropriate safeguards.

For international transfers, we enter into data processing agreements with the relevant parties, which ensure that your information will be protected to the same standard as set out in this privacy policy.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your data, please contact us:

Our support team is always ready to answer your questions in both Bengali and English. 8c77 treats your privacy with the highest importance and is always committed to protecting your information.